Thank you for choosing Adelayne Walks. We are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy below for important information regarding delivery, processing, and payment.
1. Delivery Areas
If you are unsure whether we deliver to your area, please contact us before placing your order.
2. Order Processing Time
Orders are typically processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Time
Estimated delivery time is between 3–7 business days after your order has been processed. Please note that delivery times may vary due to location, weather conditions, or other unforeseen circumstances.
4. Payment Method
We offer Cash on Delivery as our sole payment method. Payment must be made in full at the time of delivery. Please ensure someone is available to receive the package and provide the exact amount in cash.
5. Shipping Charges
Shipping fees may apply based on your delivery location and the size or weight of your order. Any applicable charges will be clearly displayed at checkout.
6. Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us immediately with your order number and relevant details. We will work to resolve the issue as quickly as possible.
7. Contact Us
For any questions or concerns related to shipping, please reach out to us at [email protected].